Digital Project Manager

In a world that is increasingly tech-driven, Digital Project Managers are the orchestras of innovation. At it's core, this role involves planning, executing, and overseeing digital projects - but saying this alone doesn't capture the incredible variety of what those projects could be. It may be ensuring a website is launched flawlessly one day, that an app functions seamlessly the next, and that last minute campaigns are rolled out on time in the meantime. 

Imagine leading teams, streamlining workflows and delivering impactful projects that not only improve organisations but also shape the digital landscape - melding creativity, innovation and vision with organisational skills, collaboration and problem solving. If that sounds up your street, you might just have what it takes to steer the future of digital - and be a Digital Project Manager.

Key Details

£33,000

Entry

£41,000

Average

£52,000

Senior

40 / Wk

Average Hours

Summary

The role of a Project Manager is to plan, organise and oversee projects from start to finish, on time and within budget, to meet the needs of the organisation.

It follows, then, that a Digital Project Manager has the same role but focuses on digital projects. Projects could involve developing or building websites, apps, digital games, software or digital marketing campaigns.

A Digital Project Manager may work for an agency, tech firm or marketing department - but also for a company in any industry may that requires digital development.

Being a good Digital Project Manager carries a diverse set of responsibilities, and there are some important required skills and suggested qualifications for anyone who is seriously considering this role as a career.

Like other project management roles, a Digital Project Manager will need to collaborate. They may work aside Scrum Masters, Software Engineers, Web Designers, Product Managers, Digital Marketing Managers and other digital specialists, as well as other internal and external stakeholders. 

Digital Project Managers may enjoy more opportunities to work remotely than some others (such as Construction Project Managers, who will most likely be required to visit a site). The job can be stressful but is also cited as being enjoyable. 

Responsibilities

A Digital Project Manager has a well-defined set of responsibilities - for most roles they will need to do some or all of the following.
  • custom bullet point

    Project Planning and Strategy A DPM must define the goals, deliverables and timelines of a project to align with company objectives. This involves producing roadmaps and other key documents.

  • custom bullet point

    Coordination and Communication Responsible for acting as a point of contact between stakeholders (i.e. clients, teams, executives, external companies and more).

  • custom bullet point

    Task and Personnel Management Part of the role of Digital Project Management involves delegating tasks to team members, for example, designers, developers, copywriters.

  • custom bullet point

    Quality Assurance and Testing Not only must a DPM produce deliverables - in many cases they should also ensure they meet quality standards and project requirements. This may involve testing and troubleshooting. 

  • custom bullet point

    Risk and Issue Management Risk & Issue Management are separate activities, but both involve keeping the project on track, mitigating risks and handling unexpected issues.

  • custom bullet point

    Budget and Timeline Management Digital Project Managers must ensure that their projects do not spend more money than necessary and are completed on time.

Key skills & traits

Being a Digital Project Manager requires a blend organisational skills, analytical minds and interpersonal abilities in order to be successful. Digital knowledge is likely to be a requirement.

Project Management

Project Management is a skill in itself, which encompasses the ability to effectively plan, oversee and complete projects according to a methodology.

Time Management

Handling multiple tasks, timelines, and responsibilities will require strong organisational skills.

Analytical Skills

The ability to interpret data, measure the performance of a project or make data-informed decisions. 

Relevant Technical Knowledge

Familiarity with relevant digital concepts is always beneficial. Examples include knowledge of programming frameworks / languages (such as HTML or CSS), marketing channels (such as SEO or PPC), etc.

Problem Solving

Possible problems for a DPM include scope creep, balancing constraints, budgeting or timeline issues, scheduling conflicts and personnel incidents. 

Knowledge of Key Tools

Including Project Management Tools (Asana, Basecamp, Trello, Jira), Communications Tools (Slack, Teams, email) and specific digital tools. 

Communication and Collaboration

For example, managing team members who will carry out work, reporting to executives and liaising between stakeholders.

Adaptability

Projects often face unforeseen changes, so a DPM must be comfortable thinking on their feet and adapting to find solutions under pressure. 

Education & qualifications

Any serious career in Project Management will likely involve gaining certifications. It’s likely that most Junior or entry-level Digital Project Managers are studying or preparing for either PRINCE2 or PMP.

For mid-level positions, senior positions or contracts in the UK, you will generally find that PRINCE2 or equivalent is a requirement. Many organisations will use this to screen candidates and will not consider applications without it.

AgilePM or CSM may be good additions to your application as a Digital Project Manager - some companies will value these for digital projects. 

Finally, it is not uncommon for companies to require a relevant BA (for example in project management or business administration).

Lifestyle

The lifestyle of a Digital Project Manager is balanced - the role can be challenging but good work-life balance is certainly achievable. Some companies allow remote work, whilst others require boots on the ground. In general it is reported to be enjoyable, and typically has a 40 hour working week.
50%
Remote Suited
May be suitable for remote working - however many Digital PM’s are still required in office. 
40%
Stressful
Digital Project Management is considered moderately but not overly stressful. You will likely have to juggle many balls.
70%
Work Life Blance
Good opportunities for work-life balance. Overtime may be required for tough projects or those approaching deadlines. 
Our collection of reviews from professional Digital Project Managers have scored enjoyment as 4.0 out of 5.0 on average. 
40/hrs
Weekly
Typical working hours for an an employer are a standard 40 hours / week.

Salary data

The average salary for a Digital Project Manager in the UK is £41,000 before tax. Junior Project Managers will make less - around the £33,000 mark, whilst for more senior DPM’s a salary of £52,000 or more is not uncommon.
£33,000

Entry

£41,000

Average

£52,000

Senior

Career path

In Project Management generally there is a distinction between a Junior and Senior; usually a Junior will have more support by a Senior PM or mentor. If a role does not specify either Junior or Senior, you should assume that you will be responsible for managing projects independently.

It is certainly possible to pivot from a different digital role into a Digital Project Management role, however this may require studying for certifications.

Entry-Level Digital Project Manager

If you are entering the field of digital project management with no direct experience, it is likely that you will have had to complete a relevant BA, or are pivoting from another related role (such as a software developer or scrum master).

Alternatively, an Entry-Level Digital Project Manager may be promoted from an Assistant Project Manager role. For the first year of the job, they can expect to be supported by more experienced PM’s and possibly required to study for a certification. 

Junior Digital Project Manager

Generally, a Digital Project Manager is considered Junior if they have less than five years experience. They likely have or are studying for their PRINCE2 Foundation or equivalent. 

Junior Digital Project Managers often assist their senior counterparts with planning, monitoring and control, and likely work under the guidance of a Senior PM. They are more concerned with the day-to-day of a project than the bigger picture. 

Senior Digital Project Manager

Most Project Managers are not considered senior until they have had over five years of experience, and some companies may require more than this for their senior roles. 

With the jump comes more authority and responsibilities; a Senior Digital Project Manager must have a strategic vision and consider how the project aligns with the goals of the organisation.
To find an entry-level role, it is likely that a company will want you to show initiative and interest in Digital Project Management. Perhaps you have experience in related work (such as a Web Designer or similar), or have a related university degree. Showing genuine intent to study for a qualification is always a good idea if you do not have any. 

Junior Digital Project Managers likely have some relevant experience under their belt already. They may have pivoted from other jobs such as a scrum master or digital marketing manager, meaning they are familiar with the project landscape. 

Similarly, it is not unusual for a Junior Digital Project Manager to pivot out of such a position; they may go on to become a Digital Marketing Manager, Product Manager or explore some other specialism. 

The only real entry point to becoming a Senior Digital Project Manager is to gain experience as a Junior, and gain the necessary qualifications during that time. Having achieved this position, a senior DPM may go on to become a Product Manager, Program Manager, Project Management Office (PMO) Manager or even a Chief Operating Officer (COO).

History of the profession

People have had to manage projects for centuries (dating back to Egyptian pyramids, Roman aqueducts and even further!) - so Digital Project Management is a comparatively new development! Technological innovations at the end of the 20th century brought with them a new wave of businesses, opportunities, and ultimately, careers, in the digital space.

1990 - 2000

Digital Beginnings
As businesses began to realise the huge potential of the internet in the nineties, a digital presence became increasingly essential. Early Digital Project Managers were often tech savvy professionals from marketing or IT backgrounds. Most projects involved creating basic websites and static content.

By this time, project management methodologies already existed - but digital projects were generally small scale, so traditional project management practices were sufficient. 

2000 - 2010

The Rise of E-Commerce & Multimedia
With the dot-com boom came a sharp increase in the number of digital projects. This meant more work for digital specialists, and the role of the DPM both evolved and became more defined. For the first time, being a Digital Project Manager would likely involve managing a diverse team of developers, designers and marketers.

Not only did project management become more common within the digital world during this time - it also began to be shaped by digitalisation. Methodologies like Agile began gaining traction, allowing for fast-paced project delivery of projects.

2010 - 2020

The Era of Social & Mobile
The introduction of mobile technology and simultaneous explosion of social media in the 2010’s gave Digital Project Managers more opportunities than ever. The requirement for a simple online presence was a thing of the past - businesses now needed integrated digital strategies spanning web, social, mobile apps and more. DPM’s would manage interconnected projects, with increasing focus on customer experience.

The use of Agile and Scrum skyrocketed during this period, and many of the ‘tools of the trade’ such as Jira, Trello and Asana gained popularity.

2020 Onwards

The Future of Digital?
Today’s Digital Project Managers may manage highly complex projects within rich digital ecosystems. The simple website projects of the 90’s may already seem like ancient history, with projects in the 2020’s such as data-driven personalization, AI integration, digital transformation, and omnichannel marketing.

A DPM today is an important part of digital transformation initiatives - helping organisations use and leverage technology to improve business processes. This may require not just technical expertise but also a solid understanding of business strategy, digital trends and user experience. 

Similar careers

The following careers are closely linked to Digital Project Management. As being a DPM is such a collaborative job, they will almost definitely work beside some of these roles.

Resources

Our mission here at Focus is to help people have better careers - and if you think a career as a Digital Project Manager is right for you then the following resources could help! Check them out. 
Article

What is Digital Project Management

This guide aims to give a clear understanding of what project management looks like in the digital space. Have a click around their website to explore the career further!
See more 👉
Vector Image of a Digital Project Manager at their laptop
Podcast

The Digital Project Manager

This podcast offers how-to-guides, tips, tricks, tools and more for the digital project manager. Listen for project guidance in the Digital Wild West.
See more 👉
Thumbnail for podcast The Digital Project Manager
Video

The Fundamentals of Digital Project Management

A short but information-packed video that gives a great introduction to what a DPM does, as well as the difference between Project Management and Digital Project Management.
See more 👉
Thumbnail of Digital Project Management Video
Book

Scrum: The Art of Doing Twice the Work in Half the Time

An easily readable and understandable book which gives insight into the foundation of Scrum and it’s benefits, with real-life business examples. 
See more 👉
The book cover of Scrum: The Art of Doing Twice the Work in Half the Time
Course

PRINCE2 6th Edition Foundation & Practitioner Masterclass

Udemy's top rated PRINCE2 masterclass. Having a teacher explain key topics is a worthy investment for PRINCE2 and will help you learn what it's all about much faster than relying on the textbook alone.
See more 👉
Udemy Instructor for PRINCE2 Course next to a whiteboard
Article

7 Reasons to Love Your Inner Digital Project Manager

This article is worth a read, and gives some great points in favour of becoming a Digital Project Manager.
See more 👉
A hand holding a smartphone

Regulatory bodies

Various regulations and compliance requirements may apply in the digital space - there are many that could be relevant, depending on the nature of the project.

One piece of regulation that is important for almost all website and marketing projects is the UK’s General Data Protection Regulation.