Digital Marketing Manager

A digital marketing manager oversees all aspects of creating, executing and then monitoring the performance of online marketing campaigns. A successful manager will need to understand key areas such as a content creation, keyword research, digital outreach and email marketing strategy. Depending on the size of the business, they would either be fulfilling all of these tasks on an as-needed basis or directing a team of specialists.

Digital marketing management lends itself to in-person, remote, and hybrid working and is a skill that will be increasingly in demand as more and more business is done online. Many digital marketing managers began their careers by specialising in one aspect of digital marketing and then expanding their skillset. 

Key Details

£37,000

Entry

£45,000

Average

£53,000

Senior

40 / Wk

Average Hours

Average Rating

Summary

If you have a flair for creative problem solving and feel comfortable working with figures and senior stakeholders, working as a digital marketing manager could be a highly rewarding career.

There are no formal entry requirements, with many senior figures in the industry beginning as freelancers or interns. From there it is typical for a digital marketer to specialise in one or more areas before then taking charge of larger projects. Some do this as the head of an in-house team for a business, while others are consultants or run their own external digital marketing agencies.

A digital marketing manager will have a detailed understanding of all aspects of digital marketing and the ability to network with specialists and influencers. The role lends itself to hybrid working, provides a good work-life-balance and offers a blend of strategy, account / client management and hands-on creative tasks. The need to connect with board members, sales managers and other stakeholders means 100% remote working is not always practical in more senior roles.

A good digital marketing manager will understand the nuances of all types of content (text, image, video) and know how to combine them with SEO and advertising best practices. They will also be adept at mastering emerging forms of media and leveraging new platforms.

Email marketing manager, AdWords specialist and Senior Copywriter are all positions that are open to the right digital marketing manager should they wish to pivot. 

Responsibilities

A digital marketing manager is responsible for the content and strategies that drive online sales of products and services. Their key responsibilities are as follows:
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    Marketing Strategy Creating the overall direction of the marketing campaign and making sure that it aligns with the core aims of the business. The marketing strategy will typically need to be agreed in advance with senior stakeholders.

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    Campaign Monitoring All digital marketing campaigns will need to be tracked with key metrics such as a click rates and conversion rates to assess how effective they are.

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    KPI Creation Digital marketing managers will also take on responsibility for determining the metrics that describe how a campaign is performing.

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    Creative Direction Many digital marketers coordinate teams of creatives that include copywriters, ad specialists and designers. The digital marketing manager will typically be the central point of contact.

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    Influencer Networking Digital marketing managers take an active role in identifying and approaching high-profile influencers in relevant niches.

Key skills & traits

Working as a digital marketing manager isn’t as simple as passing a brief to a team of creatives and waiting for the results. Here are the key skills needed to build a successful career. 

Marketing & Advertising

Understanding the fundamentals of marketing products and services and the core elements of high-conversion ads.

Communication

As well as reaching out to target audiences, digital marketing managers need to communicate the purpose of their work to their team of creatives. They will also have to interact with senior stakeholders.

Collaboration & Management

Often a Digital Marketing Manager will need to collaborate with a multitude of other roles, including web designers, software engineers, media buyers, SEO managers and more!

Understanding Customers

Creating a campaign that is effective requires identification of pain points, consumer desires and aspirations. Understanding how to profile and separate demographics is essential.

Writing Skills

Having excellent written communication is important for almost all digital marketing managers. Whether you are writing marketing plans, briefs for team-members or copy for advertisements, clear writing will be a bonus.

Technical Know-How

The ability to move between different platforms and online tools is essential. Digital marketing managers will often need to self-teach and then share what they have learned with their team.

Creative Problem Solving

Upcoming releases of new products and services can require fast turnarounds, new approaches and a dynamic approach to solving problems. A flexible approach is highly valued by employers.

Content Creation

While not all digital marketing managers create content on a daily basis, a working knowledge of multi-media content creation is essential.

Education & qualifications

If you want to explore the possibility of becoming a digital marketing manager, there are a range of points of entry. Many digital marketing managers were self-starters who moved into their roles after beginning as specialist in SEO, content writing or email marketing.

While there may be no strict industry qualifications required, building a wide-ranging portfolio of previous work is important. Specific requirements will vary depending on the size of the business offering the position. Others prefer to provide their services on a freelance basis to multiple clients. 

Lifestyle

Digital marketing management is popular with creatives who want to move into a more professional or managerial role that still lends itself to remote work. Having the flexibility to work on a wide range of different projects is cited as a plus point by many in the field. Others highlight how tight deadlines and coordinating teams can increase stress at times. 
75%
Remote Suited
While digital marketers can be fully remote, companies are more likely to ask the digital marketing manager to be in-office 1-2 days a week to meet with senior stakeholders. 
50%
Stressful
The management of a larger team and taking on responsibility for meeting targets can make digital marketing management stressful at times. 
80%
Work Life Blance
Many professionals achieve a good level of balance and are able to work around short-notice projects while managing their stress levels. 
4.5Enjoyment
Our reviews from industry professionals have scored being a digital marketing manager as 4.5 out of 5 on average.
40/hrs
Weekly
Freelancer managers or full-time managers working on an urgent deadline will have to work more than the weekly average at times. 

Salary data

The average salary for a digital marketing manager in the UK is £45,000. Junior digital marketing managers will make approximately £37,000 per year, while digital marketing managers with 5+ years of experience often earn over £53,000. A mid-level freelancer can expect to earn £25+ per hour.
£37,000

Entry

£45,000

Average

£53,000

Senior

Career path

Digital marketing managers do not necessarily follow a fixed career path. Many digital marketing managers begin as entry-level marketers before specialising in a specific aspect of online marketing or content creation. This is done either freelance or in-house, with many freelancers choosing to remain self-employed and charge  higher average hourly rates.

Some digital marketers will choose to specialise further in a given niche, while others will go in the other direction and learn a wider range of skills. It’s the marketers who decide they want to offer a comprehensive service that typically move into digital marketing manager roles as the head of their own agencies. Others will be hired by businesses who need an in-house digital marketing manager to coordinate and oversee their online marketing efforts.

A digital marketing manager is much more of a hands-on role than more traditional managerial roles, with many managers of small agencies regularly creating content and executing campaigns. 

Digital Marketing Intern / Freelancer

Working part-time or as an intern allows new entrants to learn one or more key components of digital marketing. The focus here is likely to be tasks such as copywriting, ad creatives, SEO research and social media scheduling and posting.

Digital Marketer

Expected to have a comprehensive knowledge of at least one component of digital marketing strategy and a working knowledge and ability to learn many others. Email marketing, social media marketing, content creation and managing paid ad campaigns should be expected.

Digital Marketing Manager

A role typically performed in-house as the head of a team of creatives within a business or as the head of a digital marketing agency. Responsibilities include liaising directly with clients, strategy development, reporting KPIs and networking with influencers.
A Digital Marketing Intern / Freelancer will typically look to specialise so they can command a higher salary / charge more for their services.

An example would be a freelance copywriter who decides to specialise in email copy and then begins to run all aspects of email marketing campaigns. A Digital Marketer who is confident in their ability to create strategies and pitch them to decision makers as part of their work for an in-house team may also decide to leave their position and start their own digital marketing agency.

The pathway from intern / freelancer to digital marketing manager provides many sideways moves into each of the digital marketing specialisms. Some professionals may decide they do not want to manage a team and instead decide to focus on providing consultancy services to  businesses or digital marketing agencies.  

History of the profession

While digital marketing is a relatively new profession, it’s one which has undergone seismic changes in a short space of time. 

1978

The First Email Is Sent
Gary Thuerk sends an email to 400+ people and inadvertently invents spam. Mass emailing would later become an everyday staple as the digital age gathered pace. Email will go on to drive millions of sales and purchases every year.

The 1990's

The World Comes Online
With more and more homes buying their first PC and signing up for services like AOL, the creatives out there began to build and design their own websites. Some even used their sites to sell items or advertise their services, making them the first wave of digital marketers.

2000 - 2005

Google Changes Everything
In the year 2000, Google launched AdWords - making ranking in search the focus of millions of businesses around the world. Pioneers began selling services designed to improve the online visibility of businesses as they sought to tap into a new global audience.

2005 - 2010

Facebook Makes Marketing Social
The world’s biggest social media platform allows users to pay to advertise for the first time and a new genre of digital marketing is born. Digital marketers increasingly find that they need to coordinate their efforts across multiple platforms as user bases shift and audiences break away from only using websites and email accounts to communicate.

2010 - 2015

Instagram Ads Get Creative
The world of digital marketing shifts from text and emojis to increasingly highly produced photos and the occasional short form video. The emphasis on content being so much more than the written word means that digital marketing now includes premium graphic design and photography.

2015 - Present

TikTok Goes Viral
The shift from web-based text to constant streams of video is complete when TikTok goes viral and makes video the most effective medium for digital marketing. Digital marketing managers and owners of digital marketing agencies increasingly have to network with influencers who can create content for them. Finding influencers who can connect with a target audience while helping drive a campaign that aligns with the core aims of the business becomes more important than ever.

The Future

A Rapidly Changing Landscape
Until the 2000's it was impossible to become a Digital Marketing Manager - the job simply didn't exist. Yet within a few decades, the world of online marketing has snowballed, changing more quickly and dramatically than we ever thought. Marketers of the future will have to contend with new technologies, including Artificial Intelligence and Virtual Reality, which are already just around the corner. Who knows what will happen?

Reviews

No one can explain the role of a Digital Marketing Manager better than someone with years of experience in the job. Our reviews section is the place to look for real-world feedback on what the industry is like to work in. 

Senior Digital Marketing Manager

John

I transitioned from running my own startup agency to landing a position with a major advertising firm. They needed to refresh their digital marketing efforts and I have loved working there for the past 18 months. Digital marketing is changing and becoming much more professional and highly resourced. Working as head of a large in-house team allows me to use my skills on much larger projects that have significantly bigger budgets. With that comes greater responsibility and accountability when it comes to driving engagement and sales, so I make the most of my time off.

Freelance Digital Marketing Manager

Lauren

I love the fact that I can work on the projects that interest me and set my own hours and hourly rates. There can sometimes be a little stress about filling my pipeline with new work but that is something anyone can learn to manage better. Finding new creative talent for specific tasks is often a matter of hiring via freelance platforms. Building up a network of influencers who are easy to work with is essential in my industry.

Digital Marketing Manager

Chris

My job allows me to work on a wide range of briefs and take the time to get to know my clients. I run my own agency, direct a team of 6, and enjoy how I can still get my hands busy with the creative process.

If you've worked in this role, feel free to leave a review to help out other potential Digital Marketing Managers!
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Similar careers

The following careers closely align with the role of a digital marketing managers. They allow for sideways moves, close collaboration and more in-depth specialisation if desired. 

Resources

Want to find out more about what it’s like to be a digital marketing manager? Take a look at our curated resources below and keep learning! 
Video

Digital Marketing in 5 Minutes

A rapid-fire guide to the basics of digital marketing management for anyone looking to understand the industry at a glance. Ideal for prospective new entrants who want to find out more. 
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Thumbnail for video: Digital Marketing in 5 Minutes
Book

Digital Marketing Strategy

A comprehensive guide to the finer points of online strategy for digital marketing managers looking to move into senior positions or scale their agencies. 
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Cover of the book Digital Marketing Strategy
Article

The Evolution of Digital Marketing

A comprehensive guide to how the industry has shifted and evolved over the years. Highly recommended entry point for anyone looking to understand the varied life of a digital marketing manager. 
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Image of Digital Marketing Background